AI & Transformation
Writing
I write about the intersection of technology, business and leadership, drawing on lessons from the companies I've helped build and transform. I'm also sharing what I'm learning as I put AI to work in my own businesses. Explore my previous articles and subscribe for new perspectives.
COVID-19 accelerated digital and eCommerce adoption by at least 10 years. The retailers with agile infrastructure and omnichannel technologies fared best. This piece unpacks the forces at play and the technology that proved pivotal.
ReadThe forces that drive Millennial engagement, and the surprising connection to innovation culture.
ReadThree steps for retailers and brands in the first week of the pandemic: act, plan and lead.
ReadThoughts on AI, business, leadership and the lessons I'm learning along the way. Delivered to your inbox.